Contact GoPinSave
A pin that should work but does not, a broken link on this site, or a question about the tool — write to us and a human will read it.
Frequently asked questions
How fast will I get a reply?
There is no guaranteed response time; messages are read by a human and answered as capacity allows.
Should I send my Pinterest password?
Never. GoPinSave never asks for it, and no legitimate support message will either.
For the fastest help, include the exact link that failed and what the preview showed. Screenshots help, but the link itself matters most.
Before you write
Check that the pin is public (private-board links never work), that you pasted a pin link and not a board link, and that the pin has not been deleted. Most reports turn out to be one of those three. If the preview shows only a photo for a video pin, read the Idea Pin problem page first — that behavior is expected for stream-only pins.
What we do not do by email
We do not ask for your Pinterest password, ever. We do not unlock private content, and we do not accept requests to download someone else’s private pins.